HOTEL – FAQ
I don’t know Stellenbosch. What is the area surrounding the Hotel like?
We are in the historical centre of Stellenbosch.
Located in the shopping and leisure district, all the main museums, tourist sights and restaurants are within walking distance.
How do I request transport from the airport?
Please pre-arrange with Hotel Reception about a transfer to the Hotel. The Hotel will gladly pre-arrange the transfer for you. All costs are to be paid in cash directly to the driver.
I am going to be driving by car. What is the best way to access your Hotel and where can I park my car?
On the page “Location & Area Info” we have indicated directions for your convenience. There is limited parking available at the Hotel, alternatively street parking is available at additional charges.
What is the internet connection like at the Hotel?
Internet is free throughout the Hotel. You can connect using a laptop, mobile or other devices through the Wi-Fi system in public areas and in your room. In all cases the connection is ADSL.
Is there a computer available for guests’ use in the Hotel?
Yes, in the Lounge at Reception there is a computer with high speed internet for the enjoyment of our guests, free of charge.
What are the check-in and check-out times?
Can I leave the room late? Can I leave my luggage?
You can check at Reception for the latest check-out time for the room, and we will do our best to try to accommodate you. The Hotel has a luggage-storage Service where you can leave your luggage for as long as you need.
How can I choose if I want a double bed or two singles?
Indicate to us when booking online in the “special requests” box.
To smoke or not to smoke?
To comply with our beautiful country’s laws, we have decided to ensure that Eendracht’s interior is a smoke free environment. For those of you who enjoy the habit – ask for a room with a balcony – that’s almost all our rooms!
Is there air-conditioning in the rooms?
Yes, all (except the Teenager Room, “Room-x“) the rooms have air-conditioning which is controlled independently.
Is your Hotel adapted for disabled people?
Yes, we have wheelchair friendly rooms specially designed for people with reduced mobility or special needs.